مُتاح - Mota7

1. Introduction

Welcome to the "مُتاح" (Mota7) application. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our application.

2. Information We Collect

2.1 Information You Provide Directly

When you register and use the application, we may collect the following information:

• Identity Information: Display Name, Phone Number (required, must start with +20), Email Address (optional)
• Location Information: City or region where you reside
• Account Information: Password (securely encrypted), User type (regular user or service provider)
• Subscription Information: Subscription type (if any), Subscription expiry date
• Content You Post: Images, descriptions, details of products or services you list
• Interaction Information: Products or services you favorite

2.2 Information We Collect Automatically

• Device Information: Device type, operating system, unique device identifier
• Usage Information: How you use the application, pages you visit, features you use
• Connection Information: IP address, internet connection information
• Performance Information: Performance data to improve the application

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing the Service: To create your account and manage your profile, display products and services, and facilitate communication between users
• Improving the Service: To understand how the application is used and improve user experience
• Security: To protect your account and prevent fraud and unauthorized activities
• Communication: To send important notifications related to your account or the application
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing

4.1 Public Information Available to Everyone

The following information is available to all application users:

• Display Name
• Products or services you list (including images and descriptions)
• Phone Number (if you choose to display it in your listing)
• Location (if you choose to display it)

4.2 Third-Party Service Providers

We use third-party services to help us operate the application:

• Google Firebase: For data storage, authentication, analytics, and performance
  Privacy Policy: https://firebase.google.com/support/privacy
• Cloudinary: For image storage and processing
  Privacy Policy: https://cloudinary.com/privacy

4.3 No Sale or Commercial Sharing

We confirm that we do not sell your personal information to third parties for marketing purposes. We do not share your information with third parties except as described in this policy.

5. Information Security

We take reasonable security measures to protect your information:

• Encryption: Passwords are securely encrypted and we cannot access them
• Limited Access: Only authorized staff can access your information for technical support purposes
• Technical Security: We use industry-standard security technologies

However, complete security of any information over the internet cannot be guaranteed.

6. Your Rights

You have the following rights regarding your information:

• Access: You can access your personal information through account settings
• Modification: You can update or correct your information at any time
• Deletion: You can request deletion of your account and information (subject to certain legal restrictions)
• Objection: You can object to the processing of your information under certain circumstances

To exercise these rights, please contact us using the contact information provided below.

7. Data Retention

We retain your information as long as your account is active or as needed to provide the service. When you delete your account, we will delete your personal information within a reasonable time period, except for information we may need to retain for legal or security purposes.

8. Cookies and Similar Technologies

We use technologies such as cookies and similar technologies to improve your experience in the application. You can manage your preferences through your device settings.

9. Children's Privacy

The application is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13 years of age, we will take steps to delete such information.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the application or via email. We advise you to review this policy regularly.

11. Applicable Law

This Privacy Policy is subject to the laws of the Arab Republic of Egypt. Any dispute arising from this policy shall be subject to the exclusive jurisdiction of the courts of the Arab Republic of Egypt.